Service

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To complement the sale of the equipment our technical service team at Abbey Packaging Equipment Ltd. is focused on providing a comprehensive ownership experience for your packaging and inspection equipment. This focus on service & support enable us to guarantee the highest level of performance and up-time for the life of the equipment through our available programs:

  • Bilingual (English/French) technicians
  • Pre-installation site evaluation and review
  • Integration assistance between vendors and contractors
  • Onsite service technicians for 24 hour startup support
  • Comprehensive training for operator, maintenance and quality staff
  • QC and HACCP implementation support
  • Calibration and preventative maintenance program
  • Complementary telephone support with a trained service technician.
  • 4 Fully trained service technicians for emergency on site assistance
  • Spare Parts inventory

We strive to provide the highest level of customer satisfaction. This is achieved by having on-staff dedicated service personnel equipped with the tools and training to succeed:

  • Calibrated digital oscilloscopes
  • Calibrated digital radiation survey meters
  • Multi-meter and digital tachometer
  • Class 6 calibration weights
  • Certified and traceable metal detector and x-ray contaminant samples
  • First Aid Trained
  • WHMIS Trained
  • HACCP Training
  • Radiation Safety Officer Trained
  • Lock-out/Tag-out Electrical Safety Trained

Please contact us today

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In case factory support is required please see the following list of factory support phone numbers and locations:
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Anritsu Infivus USA:                     (847) 419-9729  x  371           Chicago, IL USA

Bossar Packaging                        +34 902 406 090                     Barcelona, Spain

Cassel Messtechnik GmbH:         +49 550 0291 150                   Dransfeld, Germany

Formost Fuji                                  (425) 483-9090                        Woodinville, WA USA

GEA North America:                      (888) 810-2862                        Frisco, TX USA

Multipond (Head Office):               +49 863 896 1221                   Munich, Germany

Multipond America:                         (920) 490-8249                       Green Bay, WI USA

OPEM Packaging                           +39 052 130 3427                  Parma, Italy

Raytec Vision:                                +39 052 130 3427                   Parma, Italy

Teledyne TapTone:                         (508) 563-1568                       North Falmouth, MA USA

Turatti North America:                    (831) 800-3922                       Salinis, CA USA

Turatti (Head Office)                        +39 042 631 0731                 Cavazere, Italy